Case Studies: Consumer Insights

App Optimization with User Experience and Job Mapping

CHALLENGE

VISYN, a new smartphone app for athletic training, sought to understand its core target’s experience to drive app UI/UX optimization and fuel investor enthusiasm.  

APPROACH

  • Game-changing Participants: Recruited the highest quality participants with an innovation mindset to move the needle forward.
  • Experiential UX Optimizations: Discovered highlights and app optimizations through in-the-moment user diaries.
  • Elite Athlete Narratives: Engaged participants to reveal a clear and compelling sales story.

IMPACT

  • Precisely identified the product ‘job’ to create hyper-relevant positioning.
  • Fully optimized the app for user experience.
  • Identified brand ambassadors for VISYN from quality participants.
  • Tangible consumer input and compelling anecdotes drove investor enthusiasm, critical for a second round of funding.

UI/UX Optimization for Better Customer Experience

VISYN’s challenge of optimizing its app for a better user experience and attracting investors was successfully addressed through SIVO’s approach. The high-quality participants with an innovative mindset helped identify the product “job” and provided valuable feedback through in-the-moment user diaries, resulting in app UX optimizations, and engaged brand ambassadors. The tangible consumer input and compelling anecdotes also helped drive investor enthusiasm for a second round of funding. Overall, the approach had a significant impact on the product’s success and future growth.

Get Started with UX Optimization Insights with SIVO

If you are developing a smartphone app or any product, the use of user experience and job mapping can lead to a deeper understanding of your target audience’s needs and wants and can optimize your product to meet those needs. Don’t overlook the importance of engaging the right participants with an innovation mindset, and leveraging experiential feedback to make changes that will resonate with your target audience. 

Ready to get started with your business’ app UX optimization through actionable insights? 

Schedule a discovery call with SIVO today.

tim

Recent Posts

Vacation Gaps? How On Demand Market Research Talent Keeps Insights Flowing Year-Round

Every year, businesses face the same challenge: key research projects grind to a halt when insights professionals go on vacation.…

2 weeks ago

Why Agile Market Research is the Missing Link in Your Innovation Strategy

By Natasha Weith Innovation is often seen as a creative pursuit—a way for businesses to stay ahead, differentiate, and drive…

2 weeks ago

Why Agile Consumer Research is the Missing Link in Your Innovation Strategy 

By Natasha Weith  Innovation is often seen as a creative pursuit—a way for businesses to stay ahead, differentiate, and drive…

2 weeks ago

Turning Insights into Action: Strategies for Client Engagement 

By Natasha Weith  "The great end of knowledge is not knowledge, but action." - Thomas Henry Huxley This sentiment resonates…

1 month ago

Making a Meaningful Impact with Insights: Key Takeaways from Industry Leaders 

As someone who’s passionate about the power of insights to drive business growth, I was thrilled to host our recent…

2 months ago

Identifying Opportunities: In-Depth Employee Insights for Healthcare

Challenge In the competitive and mission-driven landscape of healthcare, employee engagement is a cornerstone of organizational success. For one nonprofit…

3 months ago

This website uses cookies.