CHALLENGE
Chief executives at a nonprofit healthcare system tapped SIVO Insights to explore feedback from employees indicating they didn’t feel valued or invested in by the organization. We conducted employee focus group facilitation to dive into the real reasons behind the numbers, uncovering what needed to change so employees experience the organization as truly caring about them, as people and professionals.
APPROACH
- Focus group facilitation to uncover a deeper understanding of the factors contributing to discontent.
- Uncovered other factors that affect how employees feel about the organization and their roles within it.
IMPACT
- Focus group facilitation revealed underlying issues related to role clarity, leadership, and cross-functional collaboration.
- Training sessions facilitated by SIVO helped employees work through issues and feel more joy at work. Skeptical employees with highly stressful roles gave positive session feedback, prompting the organization to implement the program more broadly.
Conclusion: Focus Group Facilitation
Through this approach, SIVO was able to uncover the real reasons behind the employees’ feelings of undervaluation and lack of investment by the organization. Exercises helped to reveal underlying issues related to role clarity, leadership, and cross-functional collaboration. Moreover, training sessions facilitated by SIVO helped employees to work through their issues and feel more joy at work. Ultimately, this focus group facilitation approach can help organizations to better understand and address employee discontent, leading to happier and more productive employees.
Get Started with SIVO Today
If you’re experiencing employee discontent within your organization, consider engaging a focus group facilitator like SIVO to help you uncover the underlying issues and develop actionable solutions. By diving deep into the factors contributing to employee dissatisfaction, you can address these concerns and create a more positive workplace culture that values and invests in your employees as people and professionals. Don’t let employee discontent go unaddressed – take action now to improve the wellbeing and satisfaction of your team.
Schedule a discovery session with SIVO today to get started.
